fee for orders:
- $0.00 - 74.99 = $9.50
- $75.00 - & up = $0.00 (For most orders, restrictions apply.)
Above shipping charges are
estimated only and do not apply to international shipments. Heavier items such
as scooters, wheelchairs, seat lift chairs, and some incontinence products will have a higher shipping cost.
Abbey Medical will confirm any other additional shipping charges only when necessary.
Please contact Abbey
Medical if you have any further questions regarding shipping and handling
Most orders are shipped
the same day. Items are shipped ground delivery throughout the United States.
Overnight shipping is available for an additional charge. For a quote on overseas
shipping please provide us with a complete address including country name and
phone number along with the order.
Unused / Unopened merchandise
may be returned within 10 days to receive a refund of the purchase price less
20% restocking fee. The item being returned must be in its original packaging.
To process a return
please follow the steps below:
- Before returning, please
contact customer service at 559-431-1000 for a return authorization (RA) number.
You must write the RA number on the outside of the package you are returning.
Returns without a RA number may be refused and sent back to you.
- If the item you are returning
is defective we will send a UPS call tag to retrieve your package. For all
other returns the customer is responsible for shipping costs. Please insure
your package if returning via postal service in case it gets lost or is damaged.
Upon receipt of the
returned item we will either credit your credit card or, if you paid by
check or money order, we will send you a refund check.